MAINE
FLORIDA
Online Reviews Management
Why Online Reviews Are Important
Reviews build trust between the client and the business. Having a large number of reviews helps build immediate trust. Online reviews have become critically important to business owners. They affect how relevant you are on search engines and how your customers view your business.
Today’s challenge is how a business stays on top of these reviews. There are many sites where consumers leave reviews, making this task very daunting. The old way of thinking was to ignore bad reviews, and maybe they will disappear. That is not the case. Business owners need a way to monitor and respond to all their reviews.
Facts About Online Reviews
Before dining or shopping, 93% of U.S. consumers check online reviews at least some of the time. 72% of consumers trust online reviews as much as recommendations from friends and family. 4 out of 5 consumers have reversed a purchase decision based on negative online reviews. Unhappy customers tell an average of 24 people about their experience; happy ones tell 15 people. 90% of typical U.S. consumers read online reviews; 6% write them.
Let Maine Street Marketing handle reviews management for your business. We will increase, respond and manage your online reviews. We want to grow your business!
WeCanHelp@MaineStreetMarketing.com
Why Your Business Needs Review Management
Review management will help convert more happy customers into reviewers.
Ask and Remind them to write a review
Increases the number of good reviews
Make the process easier
Drives customers to a destination designed to convert them into reviewers
Guide each reviewer through selecting the best review site and completing the review
Helps you identify and respond to unhappy customers